Another month bites the dust
And…. I’m getting closer and closer to sign off for stage one of SMDP!
This is particularly scary as it means as well as making sure all my paper work is up to date, I have a presentation to prepare and present! I know I shouldn’t be worrying but I’m already freaking out about my sign off presentation and how it will go. I have heard many times the more you do it, the more confident you become at public speaking (although I still haven’t seen any proof of this yet). I do like the saying “do something every week that scares you” though. So have decided to go forth with my preparation and try and ignore the butterflies in my stomach.
I’ve had a very exciting month learning all about checkouts and was even trusted enough to supervise the checkout on a Saturday night. I’ve also increased my CD and DVD collection by about a million while learning all about the music / entertainment departments. I had what was possibly my scariest first day in a department behind the music counter. I wasn’t letting anyone go away on a break to leave me alone at the mercy of the young technologically savvy gamers or tired eyed parents who just want a cheap Dora DVD. I mean how hard is it to find a DVD in here? But I found after a few days I could easily explain the benefits of buying a new cell phone on the XT network and find the latest Isla Grant music DVD. Phew!
Another very dangerous area is the “Head to Toe” departments (clothing, accessories and shoes). I have learnt that the hanger must be in the shape of a question mark when hanging stock and that The Warehouse sells some very cool clothing at bargain prices! (this was the dangerous part).
In amongst this I’ve been able to attend various meetings on our new company initiative - Invigorate. In an extremely simplified way, it’s having the right people in the right place at the right time doing the right thing. Doesn’t sound like rocket science and it’s not. The Warehouse has listened to its customers and what they want and now they are looking to provide it. Although there are team members who are finding it hard to go through this change, at the risk of sounding too enthusiastic, I see it as a positive change for the better.
I’m really looking forward to next month as I’ll be able to catch up with the other SMDP participants again. We’re all in Auckland for a 3 day leadership course. So anyone who sees’s a young lady with black hair in a Warehouse uniform looking dazed and disoriented, please point me in the direction of Albany!
